Privacy Policy
At 251SMS, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how WABEKA ICT SOLUTIONS collects, uses, stores, and protects information when you use the 251SMS Enterprise Messaging Platform.
1. Information We Collect
We may collect the following information when you use our services:
- Name and organization details
- Email address and phone number
- Billing and payment information
- SMS sender IDs and messaging records
- API credentials and integration settings
- Device, browser, IP address, and usage information
2. How We Use Your Information
Your information is used to:
- Provide and manage our messaging services
- Process payments and subscriptions
- Deliver SMS messages and OTP services
- Provide technical support and customer service
- Improve platform performance and security
- Comply with legal and regulatory requirements
3. Data Security
We implement appropriate administrative, technical, and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
4. Data Retention
We retain customer information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Cookies and Similar Technologies
251SMS uses cookies and similar technologies to maintain secure sessions, remember your preferences, improve platform functionality, analyze usage, and enhance your experience. You can manage your cookie preferences at any time.
6. Third-Party Services
We may work with trusted third-party providers, including payment processors, cloud infrastructure providers, and telecommunications operators, to deliver our services. These providers are required to protect your information according to applicable standards.
7. Your Rights
You may request to:
- Access your personal information
- Update or correct inaccurate information
- Request deletion where permitted by law
- Withdraw consent for optional processing activities
8. Account Security
You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately if you suspect unauthorized access to your account.
9. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or security practices. The latest version will always be available on our website.
10. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
WABEKA ICT SOLUTIONS
251SMS Enterprise Messaging Platform
Email: info@251sms.com
Website: https://251sms.com
By using 251SMS, you acknowledge that you have read and understood this Privacy Policy.